Why we put the Rules of the company ? Our dear clients ..The existence of a list of the Rules of the company didn't pressure is caused by the client or prohibit the client within a narrow range of difficult to get out of it, but in pursuit of the company to ensure that your rights and interest in the quality of service that we provide to you
Why we put the Rules of the company ?
Our dear clients ..The existence of a list of the Rules of the company didn't pressure is caused by the client or prohibit the client within a narrow range of difficult to get out of it, but in pursuit of the company to ensure that your rights and interest in the quality of service that we provide to you . And to ensure to avoid the loss of any rights of the Company or the rights of our customers by hosting or using any service of our services, We have created this treaty between us and our clients to avoid the problems that our customers might encounter and restrictions that may address the client explaining the answers to the questions common to our customers.
3Lama Rules :
1 - 3Lama company responsible for the protection and maintaining the confidentiality of client information starting with the name and the end of the e-mail as well as other communication data, the company is not entitled to exchange information with any natural person or on whatever the rewards offered. In addition to maintaining the location information and client-owned domain without any modification or change or published
2 - Company isn't entitled to modification on the client area only at request by the client and in case of any shortage or an increase in the area of client by mistake, we hope to let us know immediately so the error is adjusted directly
3 - The company is committed to inform the client when approaching the end of its domain and the lessor our account, for the client to renew his contract with the sign or transfer them if the client wishes to do so, and be informed of this in a sufficient period before the end of the domain or the account.
4 - The company is committed to support the customer's account and resolve any technical problem faced by client for hosting services, or servers, and otherwise no longer sign is responsible for the imbalance, and the client can request advice from 3Lama.
5 -In case the client does not have to renew their account, you are given a maximum period of 10 days to take a backup of the contents of his account and then delete all the contents of the client's site except backups will be deleted after 10 days of account deletion.
6 - at the client depletion features available to him by the company in his account, be informed so for the upgrade these features for a nominal amount, or adjust calculated on the basis of his plan.
7 - The company is committed to return the amount paid by the client unless the client exceeds the specified 20-day period and deduct the value of the domains that have been reserved and described their price in the service domain, provided that the reason for the request Returns clear and see for bad service.
8 - The company is committed to the processing desired account after paying the costs of hosting in a maximum period of 24 hours from the arrival of the amount.
9 - When you change hosting plan company is committed to modify the plan of client after paying the difference between the two plans.
10 - The customer shall not remove the rights of the company without the knowledge of the company in the areas of design, programming and other web design because it is the right price reduction in order to design rights situation, in the case of the removal of the rights of the company will be launched design for free and commitment to client not disarmament rights.
Our Hotline "Office 3Lama Co." : + (2) 010 220 76 222